WageOn Casino Privacy Policy

At WageOn Casino, we respect your privacy and are fully committed to protecting the personal data of every player who registers with us. This WageOn Privacy Policy explains how we collect, use, store, and safeguard your information when you visit wageon.fans, complete a WageOn login, use our WageOn casino app, claim a WageOn bonus, or place a wager through our WageOn betting site. By creating an account, you confirm that you have read and understood how we handle your data, and you agree to the practices described below.

We at WageOn Casino are operated by Techcore Holding B.V., a company registered and established under the laws of Curaçao, with registration number 151612 and registered address at Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao. Techcore Holding B.V. is licensed and regulated by the Curaçao Gaming Authority (CGA) under License Number OGL/2024/222/0540. Our payment processing is managed by Fabeltra Ltd, a company incorporated under the laws of Cyprus with registration number 399178, registered at Boumpoulinas, 1-3 Bouboulina building, 4th floor, flat/office 42, 1060, Nicosia, Cyprus.

Information We Collect

We collect several categories of information whenever you interact with our platform, whether through the WageOn casino login page, our sports betting section, or our loyalty program.

• We gather registration details such as your name, date of birth, email address, phone number, and residential address
• We collect identification documents for KYC and AML verification, particularly before processing withdrawals
• We record your transaction history, including deposits, withdrawals, and the currencies or cryptocurrencies you use
• We track gameplay activity, betting patterns, and Loyalty Program data such as WGN tokens earned
• We store technical data including your IP address, device type, browser information, and login timestamps whenever you access our WageOn casino app

How We Use Your Data

Our WageOn Casino platform uses the information we collect for several legitimate purposes. We process your data to verify your identity, prevent fraud, and comply with the regulatory requirements imposed by the Curaçao Gaming Authority. We also use your data to manage your account, process deposits and withdrawals, and deliver personalized offers such as your WageOn bonus or WageOn no deposit bonus eligibility.

We at WageOn use your gameplay history to calculate your Loyalty Program level, cashback percentage, and VIP status. Our WageOn team may also use your contact details to send you promotional communications, provided you have not opted out of marketing messages.

Legal Basis for Processing

We process your personal data based on the necessity to perform our contract with you, to comply with legal and regulatory obligations, and, where applicable, based on your consent. You may withdraw consent at any time by contacting our support team, although this may limit your ability to use certain features of our WageOn betting site.

Sharing Your Information

We do not sell your personal data to third parties. However, our WageOn Casino operation may share information with trusted partners to deliver our services effectively.

• We share transaction data with Fabeltra Ltd, our designated payment processor, to complete deposits and withdrawals
• We may disclose data to game and live casino providers, including Pragmatic Play, Evolution Gaming, and NetEnt, strictly for gameplay functionality
• We share information with regulatory authorities, including the Curaçao Gaming Authority, when legally required
• We may disclose data to fraud prevention services and law enforcement agencies where necessary

Cookies and Tracking Technologies

Our WageOn Casino website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic patterns. You can manage your cookie preferences through your browser settings at any time. For further details, please refer to our separate Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with anti-money laundering regulations, tax obligations, and dispute resolution. Typically, we retain account and transaction records for a minimum period required under Curaçao gaming regulations, even after account closure.

International Data Transfers

Because WageOn Casino serves players across multiple regions, including Canada, the United Kingdom, Portugal, Hungary, Russia, Spain, France, Turkey, Germany, Poland, Japan, Indonesia, and Romania, your data may be transferred and processed outside your country of residence. We ensure that any such transfer is conducted with appropriate safeguards, consistent with applicable data protection laws, including GDPR where relevant.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data. We are committed to respecting these rights whenever you interact with our WageOn casino platform.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct any inaccurate or incomplete information
• You can request the deletion of your data, subject to our legal retention obligations
• You may object to or restrict certain types of data processing
• You have the right to data portability where technically feasible
• You may lodge a complaint with a relevant data protection authority

KYC and Verification

We may request identification documents before approving any withdrawal, and we will carry out additional verification procedures for payouts exceeding the equivalent of 2,000.00 Euro. We reserve the right to request such verification even for smaller amounts, in line with our responsible gaming and anti-fraud obligations. This process helps us at WageOn Casino confirm your identity and protect your account from unauthorized access.

Data Security

We implement industry-standard security measures, including encryption protocols and secure servers, to protect your personal and financial information. Our WageOn platform continuously monitors for suspicious activity, and access to sensitive data is restricted to authorized personnel only. Despite these safeguards, no method of electronic transmission is entirely secure, and we encourage you to use strong passwords and safeguard your login credentials.

Children's Privacy

Our services are strictly intended for individuals aged 18 and above. We do not knowingly collect data from minors, and any account found to belong to an underage user will be immediately closed, with any applicable winnings forfeited in accordance with our Terms and Conditions.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of our WageOn casino app or website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your rights, please contact our support team. We are available via live chat 24/7, by email at support@wageon.io, or by phone at +31 (97) 010280059. Whether you have questions about our WageOn casino review process, your WageOn login, or a recent WageOn casino bonus, our team is ready to assist you.